$15 FLAT USA DELIVERY FEE

(Standard road service only)

Important Information:

• Flat delivery fee is not applicable for any items below MOQ, marked as on sale or discontinued, custom indent, or on special
• All freight is shipped default as ATL. Otherwise, you must clearly state on your purchase order if you require signature for delivery
• Split delivery fees are in addition to single consignment fees, contact us for quoting
• If we make a booking on a clients courier account, charges will apply, contact us for quoting
• We are reliant on external freight companies. We are not responsible for any delay, damage or loss caused by any freight forwarders
• If signature is required and the first delivery attempt fails, the client has to pay for any re-delivery fees, no exceptions
• Please clearly state receivers details on your PO, such as specific address and contact numbers. Not like: Monash Clayton Campus
• Standard sample charges still apply, contact us for quoting
• Please quote with Dex for any other special freight services or requests not mentioned above

• The images and descriptions of products displayed on our website are for illustrative purposes only. Actual products may vary in colour size and design.
• Delays may occur due to unforeseen circumstances such as inventory shortages equipment malfunctions or natural disasters.
• Due to the customised nature of promotional products and print services returns and refunds are only accepted in cases of product defects or errors on our part. Clients must notify us of any issues within 7 days of receiving their order.
• Local stock levels stated are approximate and may not be fully accurate. If require exact stock quantity please request physical stock count prior to placing order.
• Overseas services such as China Express may be effected by shipment weather or custom delays which are out of our control. If you have a critical deadline we always recommend ordering locally instead.
• We reserve the right to change product information and pricing without notice.
• Stress Shape Disclaimer: All stress items are handmade. No two pieces are exactly the same and colour may vary from each batch. As the stress items are hand cut not all edges and mould lines will be consistently smooth that is a given and is acceptable. White stress shapes will eventually turn yellow sunlight and heat will accelerate this process. To avoid turning yellow quicker we have added slight purple toner into the white stress shapes which makes the white stress items last longer. No white stress item will ever be true crisp white. Asking for a sample is recommended prior to placing order. The special PU ink is transparent and impossible to guarantee a consistent uniform imprint. A broad imprint area is subject to breaking up the imprint may not be of a solid colour. The print is not permanent as it will wear off after some usage. The PU sponge stress shapes will tear if enough force is applied.

• 14 March 2022 – Price updated
• 1 July 2023 – Setup and freight price updated
• 23 January 2024 – China Express service added